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h12_mail_server_connection_methods [2025/06/10 11:01] – [Outgoing mail server] derekh12_mail_server_connection_methods [2025/06/10 11:45] (current) – [Incoming Mail Server] derek
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 * Read this first >> [[What are POP3 and IMAP, Which one should I use?]] * Read this first >> [[What are POP3 and IMAP, Which one should I use?]]
  
-POP+**POP**
 * server name: ''h12.hksx.com'' * server name: ''h12.hksx.com''
-* port: ''993'' SSL/TLS  << **Try this first**+* port: ''995'' SSL/TLS  << **Try this first**
 * port: ''110'' No-SSL * port: ''110'' No-SSL
  
-IMAP+**IMAP**
 * server name: ''h12.hksx.com'' * server name: ''h12.hksx.com''
-* port: ''995'' SSL/TLS+* port: ''993'' SSL/TLS
 * port: ''143'' No-SSL * port: ''143'' No-SSL
  
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 === Common Problems === Common Problems
 * Before setup, please try to login WebMail once, to make sure your email address and password are correct! * Before setup, please try to login WebMail once, to make sure your email address and password are correct!
-* If error message was shown, please try to read it or send it to us. +* If connection failed, but it ask for password, it means your password is wrong. 
-* If connection failed, but it ask for password, it means your password is wrong. (use copy-and-paste, do not type) +* If connection failed, but it does not ask for password, it means it is a connection problem, please try other connection methods (SSL/STARTTLS/No-SSL, etc)
-* If connection failed, but it does not ask for password, it means it is a connection problem, please try the other connection method (SSL/STARTTLS/No-SSL, etc)+
  
 === Why are there so many connection methods? Which one should I use?  === Why are there so many connection methods? Which one should I use? 
 * Most people should try the SSL/TLS connection first. This method should work for 99% of modern devices. * Most people should try the SSL/TLS connection first. This method should work for 99% of modern devices.
-* Some country/state/company firewall blocked one or the other ports. Some software/device/versions has "bug" in one or the other connection methods. That's why people invented different workaround methods. Please try other methods if SSL does not work for you. +* Some country/state/company firewall blocked one or the other ports. Some software/device/versions has bug in one or the other connection methods. That's why people invented different workaround methods. Please try other methods if SSL does not work for you.