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--- en:h12_mail_server_connection_methods [2025/09/08 07:00] – removed - external edit (Unknown date) 127.0.0.1
+++ en:h12_mail_server_connection_methods [2025/09/08 07:00] (current) – ↷ Links adapted because of a move operation derek
@@ Line 1: / Line 1: @@
+==  h12 email server connection methods
+* H12 is our main mail server, this server support the following connection method.
+=== WebMail
+* Open https://sxl.net/app > click on WebMail, login with your email address and password
+=== Incoming Mail Server
+* Read this first >> [[:what_are_pop3_and_imap_which_one_should_i_use]]
+**POP**
+* server name: ''h12.hksx.com''
+* port: ''995'' SSL/TLS  << **Try this first**
+* port: ''110'' No-SSL
+**IMAP**
+* server name: ''h12.hksx.com''
+* port: ''993'' SSL/TLS
+* port: ''143'' No-SSL
+=== Outgoing mail server
+SMTP
+* server name: ''h12.hksx.com''
+* port ''465'' SSL/TLS  << **Try this first**
+* port ''587'' STARTLS or No-SSL << second choice
+* port ''25'' STARTTLS or No-SSL
+* port ''2525'' STARTTLS or No-SSL
+=== Common Problems
+* Before setup, please try to login WebMail once, to make sure your email address and password are correct!
+* If connection failed, but it ask for password, it means your password is wrong.
+* If connection failed, but it does not ask for password, it means it is a connection problem, please try other connection methods (SSL/STARTTLS/No-SSL, etc)
+=== Why are there so many connection methods? Which one should I use?
+* Most people should try the SSL/TLS connection first. This method should work for 99% of modern devices.
+* Some country/state/company firewall blocked one or the other ports. Some software/device/versions has bug in one or the other connection methods. That's why people invented different workaround methods. Please try other methods if SSL does not work for you.