This page is read only. You can view the source, but not change it. Ask your administrator if you think this is wrong. {{tag>microsoft-365 dns}} == How to modify DNS record for Microsoft 365 * login to the control panel * go to the DNS page > select your domain * your page should look like this {{https://cdn.sxl.net/25/251745929275.jpg}} * login to Microsoft 365 admin center * go to Settings > Domain > select your domain * your page should look like this {{https://cdn.sxl.net/25/251745929438.jpg}} * you have to copy and paste the values form Microsoft to your down DNS zone (please only copy-and-paste, do not type. a small typo would make it fail.) * if in doubt, try both with and without the dot, and MX Record * On Microsoft page, click on the MX to view detail settings. {{https://cdn.sxl.net/25/251745930306.jpg}} * On SXL page, find the existing MX record on, and delete it. {{https://cdn.sxl.net/25/251745929752.jpg}} * click the green MX buttom on the top to add a new MX record. * <wrap hi>IMPORTANT!!</wrap> most people did it wrong here {{https://cdn.sxl.net/25/251745930539.jpg}} * leave the Hostname blank. (do not type @ or anything) * <wrap hi>on the Mailserver hostname, add a dot (.) to the end of the value</wrap>. This is where most people failed. * change Priority to 0 * for TTL, Microsoft recommends 1 hours, which is equal to 3600 seconds. so we input 3600. * click Save TXT/SPF Record * Delete the existing TXT record and then click the green "SPF" button (it is called SPF on our server). {{https://cdn.sxl.net/25/251745930885.jpg}} * Input the records as shown in this picture {{https://cdn.sxl.net/25/251745931005.jpg}} * please note. no dot at the end of the value CNAME Record * Input the records as shown in this picture {{https://cdn.sxl.net/25/251745931290.jpg}} * Don'f forget the add a dot the the end of value. Other records * Normally, the above is enought for Microsoft 365 to pass verification. If you have other records to add, just remember one simple rule. * <wrap hi>For A and CNAME record type, if the target value is a fully qualified domain name (such as something.example.com. or a.b.c.d.), you must add a dot (.) at the end. </wrap>