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| en:migrate_outlook_imap_accounts_to_new_email_server [2025/09/08 07:19] – removed - external edit (Unknown date) 127.0.0.1 | en:migrate_outlook_imap_accounts_to_new_email_server [2025/09/08 18:33] (current) – derek | ||
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| + | {{tag> | ||
| + | == Migrate Outlook IMAP accounts to new email server | ||
| + | |||
| + | * close Outlook | ||
| + | * Right-click on Start and then click Run | ||
| + | * {{https:// | ||
| + | * type '' | ||
| + | * {{https:// | ||
| + | * In control panel, search '' | ||
| + | * {{https:// | ||
| + | * Click Email Accounts | ||
| + | * Make sure your account is IMAP type | ||
| + | * If you have multiple email accounts, some POP3 and some IMAP, make sure we do this operation on IMAP accounts only. | ||
| + | * Please read this for Migrate Outlook POP3 accounts | ||
| + | * {{https:// | ||
| + | * For IMAP accounts, we must backup existing emails before changing account settings | ||
| + | * Open Outlook, click File > Open & Export | ||
| + | * {{https:// | ||
| + | * Choose " | ||
| + | * {{https:// | ||
| + | * Choose " | ||
| + | * {{https:// | ||
| + | * Choose the IMAP account and then click Next | ||
| + | * {{https:// | ||
| + | * In Save exported file as, click Browse, and give a name to your backup file (I name mime as derek-backup.pst) | ||
| + | * {{https:// | ||
| + | * If you have multiple IMAP accounts, it is important to rename the backup file, so that later export will not overwrite previous ones. | ||
| + | * Click Finish to start the export | ||
| + | * Do not input any password, just click OK. | ||
| + | * {{https:// | ||
| + | * After export is finished, we begin to change the server settings. | ||
| + | * Close Outlook | ||
| + | * Go back to the previous Control Panel > Mail settings | ||
| + | * change both Incoming and Outgoing server to h12.hksx.com | ||
| + | * and then click More Settings | ||
| + | * {{https:// | ||
| + | * make sure Outgoing Server is set to > Use the same settings as my incoming mail server (this is same as before) | ||
| + | * {{https:// | ||
| + | * On the Advanced Page | ||
| + | * set Incoming server (IMAP) port to 993 and SSL/TLS | ||
| + | * set Outgoing server (SMTP) port to 465 and SSL/TLS | ||
| + | * If your computer / outlook is older than 10 years, or you are using different product, you may need to try different port. | ||
| + | * Incoming Port 993 SSL, or Port 143 None SSL | ||
| + | * Outgoing Port 465 SSL, or Port 587 STARTTLS, or Port 25 None-SSL | ||
| + | * Click OK and Next | ||
| + | * Outlook will test connection, normally you will see this: | ||
| + | * {{https:// | ||
| + | * If cannot pass this test, you can | ||
| + | * 1. make sure your password is correct (try login WebMail) | ||
| + | * 2. try different connect ports/SSL combinations (see above) | ||
| + | * Click Close and Finsih | ||
| + | * Open Outlook again | ||
| + | * After Send/ | ||
| + | * We have to import the previous backup now. | ||
| + | * Click File > Open & Export > Import/ | ||
| + | * {{https:// | ||
| + | * choose " | ||
| + | * {{https:// | ||
| + | * choose Outlook Data File > Next | ||
| + | * {{https:// | ||
| + | * Browse to the previous backup file > Next | ||
| + | * {{https:// | ||
| + | * Choose Import to the same folder > Finish | ||
| + | * {{https:// | ||
| + | * Wait until import finished | ||
| + | * All your previous emails come back. | ||
| + | * If you have other computers, laptop, hand phone using the same IMAP account | ||
| + | * you only need to delete the previous account, and then add a new account with new server settings. | ||
| + | * all your emails will come back. | ||
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