how_to_setup_my_phone

How to setup my phone email?

There are too many kinds of phones. I cannot see your phones. You must do it yourself.
If you use Iphone, please read this How to setup email on iphone
No matter which phone, the principle is the same
you must change BOTH “Incoming Mail Server” and “Outgoing Mail Server”
Find the “Incoming Mail Server”, change it to h12.hksx.com
- Input your email address and password.
- No need to change settings like Port or SSL, use the default.
Find the “Outgoing Mail Server”, change it to h12.hksx.com
- Input your email address and password.
- No need to change settings like Port or SSL, use the default.
Try to send yourself an email. If you can receive it, it is done.

Please do NOT ask me where is your Email Setting page, every phone is different. I cannot answer you.
If connection failed, and you were asked to input password. It means your password is wrong.
- Please try login to WebMail, to make sure your password is correct.
If connection failed, and you were *not* asked to input password. It means your phone cannot connect to the server.
- Please try to change connection method