==  h12 email server connection methods
* H12 is our main mail server, this server support the following connection method.

=== WebMail
* Open https://sxl.net/app > click on WebMail, login with your email address and password

=== Incoming Mail Server
* Read this first >> [[What are POP3 and IMAP, Which one should I use?]]

POP
* port: ''993'' SSL/TLS  << **Try this first**
* port: ''110'' No-SSL

IMAP
* server name: ''h12.hksx.com''
* port: ''995'' SSL/TLS
* port: ''143'' No-SSL

=== Outgoing mail server

SMTP
* port ''465'' SSL/TLS  << **Try this first**
* port ''587'' STARTLS or No-SSL << second choice
* port ''25'' STARTTLS or No-SSL
* port ''2525'' STARTTLS or No-SSL

=== Common Problems
* Before setup, please try to login WebMail once, just to make sure your email address and password are correct!
* If error message was shown, please try to read it, or send it to us.
* If connection failed, but it ask for password, it means your password is wrong. (use copy-and-paste, do not type)
* If connection failed, but it does not ask for password, it means it is a connection problem, please try the other connection method (SSL/STARTTLS/No-SSL, etc)

=== Why are there so many connection methods? Which one should I use? 
* Most people should try the SSL/TLS connection first. This method should work for 99% of modern devices.
* Some country/state/company firewall blocked one or the other ports. Some software/device/versions has "bug" in one or the other connection methods. That's why people invented different workaround methods. Please try other methods if SSL does not work for you.